Quality
Medishare Telemedicine
We always pay the utmost attention to the quality of our service, daily monitoring every aspect involved, with the purpose of representing excellence in our field and a strategic partner for our clients.
Our services added values
Multidisciplinary Team
Our staff manages the services from a clinical, organizational and technical point of view to provide the highest efficiency.
Know-How radiologists
The radiologists team ensures proven ability and experience, it is coordinated by our subspecialities clinical leaders.
Innovative and Proprietary Technology
ZEEROmed platform ensures the highest work performances respecting the highest levels of security in data management.
Industry
expertise
Medishare Telemedicine has specific experiences in organizing teleradiology’s services, both from a clinical-organizational and technical point of view.
Quality as a focus
In 4 steps
Our clinical governance is based on 4 principles that ensure:
- Clinical efficacy
- Security
- Client’s satisfaction
Professional Competence
Medishare Telemedicine collaborates with highly experienced radiologists, with a high specialization level, to respond adequately to every need of the Healthcare facility and of the patient.
Subspecialities teams are coordinated by a clinical leader for the definition of the clinical process and the execution protocols of the diagnostic procedures, as well as a constant monitoring of performances and the quality of the provided services.
In addition, Medishare Telemedicine implemented an activity of internal audit for the verification of the output, and especially for the management of the discrepancies, taking corrective actions, if necessary, including additional training based on the importance of the error rate.
Subspecialities teams are coordinated by a clinical leader for the definition of the clinical process and the execution protocols of the diagnostic procedures, as well as a constant monitoring of performances and the quality of the provided services.
In addition, Medishare Telemedicine implemented an activity of internal audit for the verification of the output, and especially for the management of the discrepancies, taking corrective actions, if necessary, including additional training based on the importance of the error rate.
1
Compliance
Medishare Telemedicine constantly evaluates its services and clients’ feedback, registering complaints and non-compliance, as well as response process.
Using a complaints log, we analyze every corrective action, results and time. Detailed reports are periodically presented to our internal commission. They describe complaints received, actions taken and, consequently, the improvements implemented in systems and processes.
These activities facilitate the process of continuous learning, also to our radiologists consultants and clinical leaders. Through expanded meetings, discrepancies are further detailed with discussions that contribute to learning and professional development of our equipe.
Using a complaints log, we analyze every corrective action, results and time. Detailed reports are periodically presented to our internal commission. They describe complaints received, actions taken and, consequently, the improvements implemented in systems and processes.
These activities facilitate the process of continuous learning, also to our radiologists consultants and clinical leaders. Through expanded meetings, discrepancies are further detailed with discussions that contribute to learning and professional development of our equipe.
2
Governance of Information
The security and the governance of information and patients’ data are fundamental pillars of our company processes and are completely integrated in all organization areas.
Medishare Telemedicine has a dedicated technical staff, responsible for designing policies and procedures, for the management of the awareness and for staff training.
All the staff, regardless of its role in the organization, is trained on governance and information security and constantly participates in annual assessments.
In addition, Medishare Telemedicine uses IT security services to ensure system protection, conducting periodic tests to verify the proper functioning and vulnerability.
Medishare Telemedicine has a dedicated technical staff, responsible for designing policies and procedures, for the management of the awareness and for staff training.
All the staff, regardless of its role in the organization, is trained on governance and information security and constantly participates in annual assessments.
In addition, Medishare Telemedicine uses IT security services to ensure system protection, conducting periodic tests to verify the proper functioning and vulnerability.
3
Technology
Innovation has always been the focus of our company services. Therefore the constant technological updating allows us to provide an increasingly efficient and reliable service with high-level diagnostic performances, respecting the maximum standards of IT security, personal and clinic patient’s data protection.
A technological approach that allows to manage all scenarios, from the diagnostic center to the network of hospitals, based on standards of Health Information System (HL7 and DICOM) interoperability.
This service finds its character in Cloud, to ensure its clients, its operators and doctors peak performance, scalability levels and data integration.
The proprietary technology ensures the maximum governance of applications and development potential. They are assisted by trusted technical partners.
A technological approach that allows to manage all scenarios, from the diagnostic center to the network of hospitals, based on standards of Health Information System (HL7 and DICOM) interoperability.
This service finds its character in Cloud, to ensure its clients, its operators and doctors peak performance, scalability levels and data integration.
The proprietary technology ensures the maximum governance of applications and development potential. They are assisted by trusted technical partners.
4
Professional Competence
Medishare Telemedicine collaborates with highly experienced radiologists, with a high specialization level, to respond adequately to every need of the Healthcare facility and of the patient.
Subspecialities teams are coordinated by a clinical leader for the definition of the clinical process and the execution protocols of the diagnostic procedures, as well as a constant monitoring of performances and the quality of the provided services.
In addition, Medishare Telemedicine implemented an activity of internal audit for the verification of the output, and especially for the management of the discrepancies, taking corrective actions, if necessary, including additional training based on the importance of the error rate.
Subspecialities teams are coordinated by a clinical leader for the definition of the clinical process and the execution protocols of the diagnostic procedures, as well as a constant monitoring of performances and the quality of the provided services.
In addition, Medishare Telemedicine implemented an activity of internal audit for the verification of the output, and especially for the management of the discrepancies, taking corrective actions, if necessary, including additional training based on the importance of the error rate.
1
Compliance
Medishare Telemedicine constantly evaluates its services and clients’ feedback, registering complaints and non-compliance, as well as response process.
Using a complaints log, we analyze every corrective action, results and time. Detailed reports are periodically presented to our internal commission. They describe complaints received, actions taken and, consequently, the improvements implemented in systems and processes.
These activities facilitate the process of continuous learning, also to our radiologists consultants and clinical leaders. Through expanded meetings, discrepancies are further detailed with discussions that contribute to learning and professional development of our equipe.
Using a complaints log, we analyze every corrective action, results and time. Detailed reports are periodically presented to our internal commission. They describe complaints received, actions taken and, consequently, the improvements implemented in systems and processes.
These activities facilitate the process of continuous learning, also to our radiologists consultants and clinical leaders. Through expanded meetings, discrepancies are further detailed with discussions that contribute to learning and professional development of our equipe.
2
Governance of Information
The security and the governance of information and patients’ data are fundamental pillars of our company processes and are completely integrated in all organization areas.
Medishare Telemedicine has a dedicated technical staff, responsible for designing policies and procedures, for the management of the awareness and for staff training.
All the staff, regardless of its role in the organization, is trained on governance and information security and constantly participates in annual assessments.
In addition, Medishare Telemedicine uses IT security services to ensure system protection, conducting periodic tests to verify the proper functioning and vulnerability.
Medishare Telemedicine has a dedicated technical staff, responsible for designing policies and procedures, for the management of the awareness and for staff training.
All the staff, regardless of its role in the organization, is trained on governance and information security and constantly participates in annual assessments.
In addition, Medishare Telemedicine uses IT security services to ensure system protection, conducting periodic tests to verify the proper functioning and vulnerability.
3
Technology
Innovation has always been the focus of our company services. Therefore the constant technological updating allows us to provide an increasingly efficient and reliable service with high-level diagnostic performances, respecting the maximum standards of IT security, personal and clinic patient’s data protection.
A technological approach that allows to manage all scenarios, from the diagnostic center to the network of hospitals, based on standards of Health Information System (HL7 and DICOM) interoperability.
This service finds its character in Cloud, to ensure its clients, its operators and doctors peak performance, scalability levels and data integration.
The proprietary technology ensures the maximum governance of applications and development potential. They are assisted by trusted technical partners.
A technological approach that allows to manage all scenarios, from the diagnostic center to the network of hospitals, based on standards of Health Information System (HL7 and DICOM) interoperability.
This service finds its character in Cloud, to ensure its clients, its operators and doctors peak performance, scalability levels and data integration.
The proprietary technology ensures the maximum governance of applications and development potential. They are assisted by trusted technical partners.
4
Speaking of Medishare Telemedicine...
We work with professionalism and passion to be a trustworthy partner to every diagnostic imaging department and diagnostic centers.
MEDISHARE TELEMEDICINE S.R.L.
Street G. Caprin 18, 34170
Gorizia (GO) ITALY
VAT number IT01194040315
- +39 0481 547154
- info@medi-share.it