Quality
Medishare Telemedicine

We always pay the utmost attention to the quality of our service, daily monitoring every aspect involved, with the purpose of representing excellence in our field and a strategic partner for our clients. 

Our services added values

Multidisciplinary Team

Our staff manages the services from a clinical, organizational and technical point of view to provide the highest efficiency.

Know-How radiologists

The radiologists team ensures proven ability and experience, it is coordinated by our subspecialities clinical leaders.

Innovative and Proprietary Technology

ZEEROmed platform ensures the highest work performances respecting the highest levels of security in data management. 

Industry
expertise

Medishare Telemedicine has specific experiences in organizing teleradiology’s services, both from a clinical-organizational and technical point of view.

Quality as a focus

In 4 steps

Our clinical governance is based on 4 principles that ensure:

Professional Competence
Medishare Telemedicine collaborates with highly experienced radiologists, with a high specialization level, to respond adequately to every need of the Healthcare facility and of the patient.

Subspecialities teams are coordinated by a clinical leader for the definition of the clinical process and the execution protocols of the diagnostic procedures, as well as a constant monitoring of performances and the quality of the provided services.

In addition, Medishare Telemedicine implemented an activity of internal audit for the verification of the output, and especially for the management of the discrepancies, taking corrective actions, if necessary, including additional training based on the importance of the error rate.
1
Compliance
Medishare Telemedicine constantly evaluates its services and clients’ feedback, registering complaints and non-compliance, as well as response process.

Using a complaints log, we analyze every corrective action, results and time. Detailed reports are periodically presented to our internal commission. They describe complaints received, actions taken and, consequently, the improvements implemented in systems and processes.

These activities facilitate the process of continuous learning, also to our radiologists consultants and clinical leaders. Through expanded meetings, discrepancies are further detailed with discussions that contribute to learning and professional development of our equipe.
2
Governance of Information
The security and the governance of information and patients’ data are fundamental pillars of our company processes and are completely integrated in all organization areas.

Medishare Telemedicine has a dedicated technical staff, responsible for designing policies and procedures, for the management of the awareness and for staff training.

All the staff, regardless of its role in the organization, is trained on governance and information security and constantly participates in annual assessments.

In addition, Medishare Telemedicine uses IT security services to ensure system protection, conducting periodic tests to verify the proper functioning and vulnerability.
3
Technology
Innovation has always been the focus of our company services. Therefore the constant technological updating allows us to provide an increasingly efficient and reliable service with high-level diagnostic performances, respecting the maximum standards of IT security, personal and clinic patient’s data protection.

A technological approach that allows to manage all scenarios, from the diagnostic center to the network of hospitals, based on standards of Health Information System (HL7 and DICOM) interoperability.

This service finds its character in Cloud, to ensure its clients, its operators and doctors peak performance, scalability levels and data integration.

The proprietary technology ensures the maximum governance of applications and development potential. They are assisted by trusted technical partners.
4
Competence
Medishare Telemedicine collaborates with highly experienced radiologists, with a high specialization level, to respond adequately to every need of the Healthcare facility and of the patient.

Subspecialities teams are coordinated by a clinical leader for the definition of the clinical process and the execution protocols of the diagnostic procedures, as well as a constant monitoring of performances and the quality of the provided services.

In addition, Medishare Telemedicine implemented an activity of internal audit for the verification of the output, and especially for the management of the discrepancies, taking corrective actions, if necessary, including additional training based on the importance of the error rate.
1
Compliance
Medishare Telemedicine constantly evaluates its services and clients’ feedback, registering complaints and non-compliance, as well as response process.

Using a complaints log, we analyze every corrective action, results and time. Detailed reports are periodically presented to our internal commission. They describe complaints received, actions taken and, consequently, the improvements implemented in systems and processes.

These activities facilitate the process of continuous learning, also to our radiologists consultants and clinical leaders. Through expanded meetings, discrepancies are further detailed with discussions that contribute to learning and professional development of our equipe.
2
Governance of Information
The security and the governance of information and patients’ data are fundamental pillars of our company processes and are completely integrated in all organization areas.

Medishare Telemedicine has a dedicated technical staff, responsible for designing policies and procedures, for the management of the awareness and for staff training.

All the staff, regardless of its role in the organization, is trained on governance and information security and constantly participates in annual assessments.

In addition, Medishare Telemedicine uses IT security services to ensure system protection, conducting periodic tests to verify the proper functioning and vulnerability.
3
Technology
Innovation has always been the focus of our company services. Therefore the constant technological updating allows us to provide an increasingly efficient and reliable service with high-level diagnostic performances, respecting the maximum standards of IT security, personal and clinic patient’s data protection.

A technological approach that allows to manage all scenarios, from the diagnostic center to the network of hospitals, based on standards of Health Information System (HL7 and DICOM) interoperability.

This service finds its character in Cloud, to ensure its clients, its operators and doctors peak performance, scalability levels and data integration.

The proprietary technology ensures the maximum governance of applications and development potential. They are assisted by trusted technical partners.
4

Ambassador

Quality and professionalism

One of the biggest challenges to overcome is the distance between the in-house radiology team and our remote radiologists.

To bridge this disconnect and transform our service into an extension of your department, we propose the figure of the Ambassador, a professional figure who knows your systems in depth and is a facilitator of more efficient and “natural” cooperation.

An MST Ambassador is a subspecialist radiologist who will serve as the primary point of contact for clinical communication between your department and the MST team, monitoring the quality of service and helping to strengthen the team’s coordinated work

The selection of radiologists

Join us

Join our team of over 40 radiologists, supported by a staff of 5 clinical leaders with years of experience and specialist expertise.

Management of applications

Send your application! The Operations Management and the Medical Management will then proceed to:

  • CV analysis
  • Documented professional experience evaluations
  • Video interviews
  • Practical tests on standardized exams through a dedicated platform
  • Communications and feedback to candidates
  • Start of process of formalizing collaboration contract

Social recruiting

Use of social channels and other dedicated websites for the publication of personal search ads.

Monitoring during the process of inclusion in the service

The new radiologist will participate in a sample peer review process by the medical management, in order to monitor the quality of the services offered and grow in professionalism and teamwork.

Applications are managed with respect for privacy

Quality Review

Speaking of Medishare Telemedicine...

We work with professionalism and passion to be a trustworthy partner to every diagnostic imaging department and diagnostic centers.

MEDISHARE TELEMEDICINE S.R.L.

Street G. Caprin 18, 34170
Gorizia (GO) ITALY

VAT number IT01194040315